Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with rdl.s. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–5 business days after payment has been successfully received and verified. Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly extended. If there is a significant delay in processing your order, we will contact you via email.

Shipping Times

Estimated delivery times vary depending on your location:

  • Saudi Arabia: 3–10 business days

  • GCC Countries: 5–15 business days

  • International Orders: 7–21 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other factors beyond our control.

Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

Any applicable customs duties, taxes, or import fees are the responsibility of the customer and may vary by country.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information (when available).

Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order is returned to us, additional shipping charges may apply for reshipment.

Lost, Delayed, or Damaged Packages

While we work with reliable shipping partners, rdl.s is not responsible for delays caused by shipping carriers, customs procedures, weather conditions, or other circumstances beyond our control.

If your package arrives damaged or appears to be lost, please contact us at aibra.mk@gmail.com and we will do our best to assist you.

International Shipping

We ship to many countries worldwide. However, some destinations may have restrictions or additional customs requirements.

Customers are responsible for complying with local import regulations and paying any applicable duties or taxes.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: aibra.mk@gmail.com

Address:
Al Rafi'ah, Ar Rafiah, Villa 47
Riyadh, Saudi Arabia

Thank you for choosing rdl.s.